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Bidra med feedbackDuring the heart breaking moments of having to put our family dog of 14 years to rest, pleasant valley veterinary clinic was go patient with us, allowing us as much time as we needed to say goodbye to our girl. They allowed her to pads in the comfort of my car rather than an unfamiliar room. They were compassionate and caring threw the whole experience.
We had an absolutely amazing experience with the entire staff. We brought our kitten in to be spayed. A week later we noticed a growing lump around the incision. They had us come in immediately as I was afraid it was a hernia.The doctor came relieved out with a syringe of fluid. After an ultra sound, she determined that the stitches were just fine and our active kitty had rubbed her insides causing the fluid buildup. She explained that she would do it again with her jumping and climbing but not to worry. Her body would absorb the fluid.Then she told me no charge for the emergency exam!
I had to take my neighbor’s dog I was watching here to have a foxtail taken out. They took great care of her, and there was no problem with handling the billing over the phone. Very friendly staff who care. They’ve earned my business the next time my own dog has to go in.
Never get to see the same vet twice. Charged for vaccines they did not give. Sad. This was a great vet before new ownership.
I love them ...all the staff are super friendly...they go above and behind....best vet by far.