Jax Burger Fries Shakes - Pearland

We ordered a pick up order. We live five minutes away but the fries were soggy. We ordered a grilled chicken sandwich which was ok, but not very flavorful. The beef burger was cooked well but wasn’t seasoned at all. The onion rings are those cornmeal battered style and partially burned. I wouldn’t order these again.

The menu on the counter had 1 price, but I was charger almost $2.00 more. When I inquired, I was told that sometimes the prices change. However, the price I expected to be charged was on the counter beside the register. I asked to speak to the manager, who I was told was not there. They refunded my money. I feel it is bad business to display one price, especially at the register where orders are taken, then charge a higher price. Then, be unwilling to make the price adjustment. I should have returned the entire order because the burger, bun, and meat, we not up to par.

Great place ! Very nice helpful employees , food is always FRESH

I placed an order at the wrong location and the person Manuel refused to give me a refund, he was very disrespectful when I asked about other options for my order. Then he gave me a fake number to contact his manager

Ordered a double cheeseburger and sweet potatoes fries. The burger was nice and warm when I got home, I live 5 min away. The fries on the other hand were old hard and cold, my air fryer couldn't fix them. Will give them a second chance and update.