Dunkin' - Paxton

Outdoor long is always long. Service: Take out Food: 3 Service: 3 Atmosphere: 3

If i could give 0 stars i would. i come to this location every morning and after 2 years nothing has changed. somehow they seem to get worse with every visit. i order the same coffee everytime so it baffles me how it taste different every single time. same thing with the food except it is almost never right. a buttered bagel should not taste like a dry hockey puck. the food is either cold or burnt to a crisp. their wicked rude and don’t know how to communicate with customers. i began visiting the leicester location and the difference in attitude is astronomical. these are people who actually care about their customers. i don’t know if the paxton location just hired a bunch of miserable people but something needs to be fixed. i can say there is one kind young guy who actually cares about getting orders right and quality of food but besides that everything sucks. they forget food all the time, 4 days in a row i was missing the same thing out of my order. this place is a disaster and a disappointment. figure it out or find a new career. Food: 1 Service: 1 Atmosphere: 1

This dunks took my basic coffee and water order then proceeded to watch me stand there while customers flooded in and out of the drive in and walk in.. I could 've said hey uhh what 's going on but I turned and walked out, accepting the $5 tip that I lost.. hopefully the staff reads this and can just be a little more customer aware

Can't get a latte at 730pm because they already shut off the machines when they don't close until 8? That doesn't make sense.

The young man who helped us get a dozen donuts after a difficult customer ahead of us, was great. He was patient and kind. Everyone was also attentive to both drive thru and counter, which is rare at a lot of DD