A&w - Patterson

The plant was dirty. The guy in the line caused the dining room to tear the pot. We love A W, but this franchise really needs a deep, deep cleaning.

Stopped here ?quickly? on our way home. Woman at the window was rude and unprofessional. Did not repeat order, nor give me a total. Not to mention, had us pull around to the parking lot and wait for our order for over 20 minutes! Also, when we finally received our order it was not correct or complete. My husband had to go in and correct the order to get the rest of the items. I have now been sitting in our car for over a half hour waiting. Inside, he still has not been helped. We will not be visiting this establishment again!

As a truck driver I can?t pull a 13 foot 6 inch truck through the drive through so how am I to order with out a address because I am standing outside all I wanted was a burger and a float but that?s not going to happen now I

The store was closed to dining in which is inconvenient, but workable. We ordered through drive-through. The worker couldn't describe the spicy papa sauce on their burgers. She also wouldn't take the cup we needed to throw away. We did that ourselves at the front of the store where we had to pull to wait for our food, even though we were the only people there. No one else was before us. I was less than impressed. They didn't ask if we wanted any sauces, and they shorted us 1 sandwich. Since the doors were locked, we had to know on the outside to get their attention.

So we placed an order and about 25 minutes in a staff member asked us if we are waiting on our food.... We look into the window see and feel like our order was forgotten. People that arrived after we did were being served. We contemplated asking for a refund and sitting inside the Denny 's next door, we would have had better options and quicker service. This fast food place isnt worth the time if you are on the go. Need more staff, need better organization of orders. It has been more than 40 minutes and still no food. Order was right and freshly made but we had a long night, the last thing we wanted was to add an extra hour to our trip. They need more staff for sure. Staff was courteous but the service wasn 't great.