Castillo - Passaic

The food at this restaurant is outstanding, and the staff is exceptional! I highly recommend this place.

Everytime I order the food is always fresh! The prices are very reasonable. The customer service is always welcoming and friendly.

I initially loved this restaurant when I first started ordering from them. I even recommended it to friends and family who also enjoyed it at first. However, over time, I and others have noticed that the quality of service has declined. In my most recent order on Mon 7/28, I requested a chicken salad without peppers but received a salad with peppers. Additionally, they have consistently made mistakes and left out items from my orders. When I try to address these issues with them, they are rude and hang up on me. I have since found another restaurant closer to me to order from instead.

The restaurant offers a generous portion of food at a great price. I tried the classic rotisserie chicken with rice and beans, which was delicious and fresh. The staff at the counter were also very friendly.

I loved (past tense) this restaurant. The food is always fresh and flavorful. I have ordered food from this restaurant over five times. I always pick up my order because I live in a different town. Today the lady who works there was extremely rude and gaveme a hard time picking up MY FOOD!!! I placed my order through door dash. I showed her my receipt and the phone's order to proveit was my food. Instead she insisted on me giving her a NUMBER I did not have. Thankfully there was another customer whoexplained to her what I was trying to tell her. She was rude and disrespectful. I WILL NEVER SPEND MY MONEY THERE AGAIN!!