El Pollo Loco - Feedback

My chicken in the burrito was extremely salty and the cheese was supposed to be melted cheese and I got cold shredded cheese. My tacos were carelessly wrapped a...

Unacceptable operation. Friendly employees working their butts off, but the store is totally understaffed. 30 minutes between ordering and food being ready. Aft...

I don 't know what 's with the 2-stars 1-star reviews, but it seemed passable to me. But hey, what do I know about good Mexican food? Besides, it 's fast food.....

Saw some other reviews saying they close early. Went once on Thursday 2022-12-08 and can confirm they really do close early. Not sure what the issue is but judg...

This location has to be the worst El pollo loco I've been at. They seem to mess up our orders. They didn't give us our iced tea, our chicken was burned, no sals...

This is not my favorite El pollo Loco location. Always something over here. This time, my pollo bowl didn't have a lot of chicken, at all. Like they scooped som...

Super fast cause no one was there, same quality, easy to find...overall all good, and made me feel like I was really in Mexico cause one of the bills I tried to...

There are few franchise locations that hit all the right marks. Prefect food. Exceptional staff. Clean store. This night crew including Eric and his excellent c...

There's a young man with long curly hair with glasses that should not be working in the kitchen. Instead of a beef avocado quesadilla, I got a chicken quesadill...

Excellent costume service Jaden thank you Jaden!!!! Food: 5 Service: 5 Atmosphere: 5

Bad, really bad customer service, I ordered a pollo bowl, there were only two pieces of chicken the rest was leftovers from the cutting table and the pieces wer...

I tried to eat several times at this point. As soon as I stuck in the drive-thru and had to leave the road, it was so secured that it just stuck and didn't move...

We ordered the 2 piece chicken meal this evening 8/06/22 around 5pm and were told they were out of bone-in chicken. How does a chicken place run out of chicken?...

We have eaten and told them that they still put everything in plastic microwavable to go containers instead of on paper sheets that decompose in compost or recy...

The food was not satisfactory. My pollen bowl was cold. When I asked to get a microwave for 20 seconds, the young man looked unbelieving, I would even make such...

I had lunch there Friday. I was able to go there for lunch. My order was delivered quickly. The food was hot and looked and tasted very fresh. The restaurant wa...

I love the chicken combo plates I ate.