Wendy's - Parma

JASMINE! served us very well at the front counter she was very patient and gave us different options and was very polite. Thank you for being nice

This wendys is awful, everytime I go there I have to wait in line for 10-20 minutes. I came to get 2 drinks and they made me wait for the to open the window because the 2 workers at the window were talking and smoking. RIGHT INFRONT OF ME? I guess that's more important than getting me out of their drive thru. The workers have horrible attitudes. It's like the managers don't care. I work at a wendys and I understand waiting because it's busy or they're making food. But just because you're talking and smoking, that's crazy. I had only 2 drinks and was waiting 5 minutes, the machine is right next to the window.

They gave me the oldest piece of chicken out of the drawer for my sandwich. Then they decided to get snippy about an advertisement that they don’t honor at that store. Honestly this place should give them minimum wages for the minimum effort that crew has.

Overall it was a bit underwhelming. The chicken nuggets and the fries were good the service was good but the atmosphere could use a little updating. They were out of most of their drink selections and the Frosty was melted.

I don’t even know to say I ordered the Crispy Chicken BLT and was given diced grilled chicken and no lettuce, literally missing two of the main ingredients. There as cheese on there too! My husband ordered the Double Stack and it was actually soggy. I am beyond disappointed.