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Bidra med feedbackThey may be open late, but shut off their mochi machine at 4pm. Which is 6 hours before they even close. Every time I try to order online to pick up befote 530 pm I am told when I arrive that they don't have anymore acter ive been chathrd already. Then they offer to make me a drink instead. Like, are you serious? Youre going to make me a drink instead of giving me my $28 worth of donuts? How does that even make up the difference? They don't bother turning off the option to order and charged online. I am still waiting for a refund. They keep telling me thay they will refund. That's $28 bucks before tax! Liars and cheats!
Each time I have ever had their donuts was due to a boyfriend picking it up and surprising me with it. Each time the donuts were fantastic and my kids and I devoured them. I have nothing bad to say about this place. I'm sure if the staff was bad or anything my BF wouldn't be coming here. Love this place!
Ironic how the self-service kiosks will take your order and money regardless if they even have the inventory to fulfill your order. We ordered 2 dozen at the kiosks only to be told by the front 15 minutes AFTER we inquired when our order would be ready that they ran out of donuts and wouldn't not be making any more. Absolutely ridiculous. Next time just close up shop. No point in being open if you don't have inventory to sell. Literally.
Inside the store was cute and ordering was easy but the wait time was so long. The mochi donuts were okay at best. It was either overly sweet, stale or left a funny after taste. Not worth the price for this quality. Disappointed.
Just moved here from Oahu and found this place close to our new home! I love mochi donuts and this place definitely met my standards. The donut exterior has a light crisp and the interior is chewy perfection. Each donut flavor has its own cute unique design. The interior design of this boba/donut shop is super cute, the owner(s) really put a lot of thought into designing the place, very social media ready so come cute if you want to take some pics! Order at the kiosk and pick up at the counter. Takes card only, no cash.