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It's not normal to take this long to repair a sauna. We pay a subscription with this service sold as functional, it would be important to maintain it effectively, thank you :
Top notch staff, as usual. On the other hand, the owners openly mock users about the sauna, the return to operation of which has been postponed indefinitely (several months now, without information . And there 's no point in sending the CM to do the usual after-sales service based on it 's taking longer than expected or we 're in the same boat : if the absence of a sauna during these months of Winter penalizes users, it is a financial boon for owners. FYI: climb up Auberviliers is not far away, and the sauna works ; UPDATE: The owner indicates in response a sauna back for more than 2 weeks , but this was not the case 2 weeks ago (03/10/24 .
I would like to draw your attention to the current lamentable state of the locker rooms. Unfortunately, no steps are being taken to maintain these installations, which are nevertheless crucial for the proper functioning of the room. It is imperative that action is taken quickly to remedy this situation. Clean, well-maintained locker rooms are essential to ensuring the comfort and satisfaction of all room users. I therefore ask you to please take the necessary measures to organize the regular maintenance of the changing rooms and ensure that they remain clean and in good condition in the future.
I often come to climb. I notice that the guys (particularly part of the Arkose staff) feel comfortable spending their sessions shirtless. Several girls came to the reception to report that this made them uncomfortable and that the social asymmetry was not fair without anything being put in place to change that or asking them to hand over their T-shirt. Not ok.