Dunkin' - PALMYRA

This place takes place forever. It looks more like a social gathering for employees than an actual job. It takes 10 minutes to get an ice cream coffee and breakfast sandwich.

There was unambiguous confusion with my drive through order. I was charged for 4 boxes of Munchkins when I only wanted two. It happens right; as long as I get what I pay, I can find a family to give the extra Munchkins, but then they gave me only 3 boxes of the 4 I paid. So I had to park and take the toddler out of the car and get the fourth box as I paid for it. On the top my drink was hot and wonderful and the donuts were delicious, there was just definitely some confusion with the ride through!

I love coming here, but don't miss waiting in line for over 15 minutes to get a hot coffee

I got a large iced coffee here this morning. The girl who greeted me was amazing. She had a white polo on and had the best attitude ever. She made me feel like I was back home in New England again. The stuff is always fresh and the coffee is to die for. You need to consider giving that girl a pat on the back or even a raise. It was around 9:10 when I left the store. I'll go back there again because of her!!

I would give this location zero stars if I could. Not only is it disappointing to go out of my way to grab a coffee before work to see the drive thru line wrapped around the building ? it?s disappointing when you wait in that line just for your order to be wrong. I can?t count how much money I have wasted here on incorrect orders. My favorite was when I asked for a large hot Carmel macchiato and received a large hot cup of milk. I will no longer be a customer at this location.