Giraffas - Palmas

Today, 01/22/2024, I ordered four triple x salads for travel at the unit located in the Capim Dourado Shopping food court in Palmas TO. With that, I paid R$ 100.00 (each one should cost R$ 25.00) on the Sodexo meal card and, when I got home, I found that all the burgers were actually a simple x salad that is, an order totally different from what I did. Obviously, because it is a trip, NOBODY checks the order upon delivery at the store and only at home, but as the unit does not have any telephone number or form of contact other than in person, it was impossible to contact them today, as now the The time is 9:55 pm. Furthermore, when picking up the order, the tax coupon is given to the attendants, but it does not change the unit's GROTESQUE error. As the contact option does not allow sending images, I uploaded the photos they took that prove the error: [hidden link] [hidden link] In addition, here is the receipt from the Sodexo app itself that shows the exact amount paid: [hidden link]

I ordered the executive dish with chicken drumstick and grilled pork sausage. Everything was very tasty, at a great price. Service: Dine in Meal type: Lunch Price per person: R$20–40 Food: 5 Service: 5 Atmosphere: 5

Eu gosto da comidinha do Giraffas, mas é comida do dia-a-dia.

The dishes and options on the menu are great, but there is a group that stays around 3pm in the afternoon who are very ignorant and the service is very undesirable. Food: 5 Service: 1 Atmosphere: 5

The food is delicious, but they fail at delivery, it takes a long time and we end up feeling stressed. Service: Dine in Meal type: Lunch Price per person: R$20–40 Food: 5 Service: 3 Atmosphere: 3