Gen Korean Bbq House - Oxnard

The food was ok. Service was ok but they are rushing you the whole time there. I asked for a coke and they must have forgot because they didn’t bring it until I asked again almost at the end of the meal. They really do rush their guests out and that sucks .

Food was sub-standard; tables, counters, and chairs were badly worn and unclean. The place was loud and obnoxious.My girlfriend joined me, but didn't eat. She only wanted to keep me company.Then came the bill...They charged me for two?!!!More than $71.00?!!!When we called the owner over she very rudely told us there was a sign at the front desk saying all people seated will ne charged.This was interesting because of the way they escorted you in, you had no way of seeing the sign.Then comes the kicker....They won't let you take any food you don't eat home!!!And, to top it off, they charge you for all the food you didn't eat while seated!!!Now I'm home with horrible diarrhoea.When my girlfriend walked past the kitchen she saw it was scarily unclean.Be forewarned. This place is disgusting on all levels.

Love Korean BBQ. My husband used to manage one years ago. Unfortunately, this wasn't a good experience. Service was slow he kept forgetting things we asked for. We sat there with the meats we ordered with no utensils. I had also asked for a booster seat for my son. Ended up getting up and getting tongs, forks booster seat on my own. They also charged full price for our 8 yr old.

It was really good, wish they would've had seasoning for the meat but we brought our own. Their potato salad is a fan fave. The only other thing is the waiter switched out halfway and the second guy was nowhere near as attentive as the first. We had to look for him.Food: 5/5

We last went to Gen before Covid, so we were really surprised to see how downhill it's gone. Outside the restaurant there is a podium that states all the things they don't do anymore. Then you go inside and the plexiglass separating you from the hostesses is really dirty. They no longer have physical menus (so don't go in with a low battery or without your glasses). You either have to use the qr code or take a picture of the menu. God help you if you're like my in-laws and have flip phones. There were no people in line in front of us when we checked in but they still took or phone number. Then a couple walked up a few minutes later and was seated right away in the window seats. We only had 3 in our party and those window seats easily fit 4. We got seated at a corner table where every waiter passes by and still there was an open window seat they could have put us in. The menu states you can stay for 90 minutes. At the one hour mark we were asked if we wanted anything else since it was last call for us. This experience was nowhere near as great as pre-covid times. We were disappointed.