New Dancing Dragon - Oxford

We visited here on my son's birthday and had a family celebration. The service was excellent and very accommodating, and the food was delicious. Would definitely come again.

The restaurant looks beautiful from the outside and has an inviting interior. Initial impressions were good as it was busy (and had lots of Chinese guests which I took as a sign the food would be good) which was very encouraging on a Tuesday night. The initial drinks service was incredibly slow. I had to request drinks three times as we were well into our starters before they arrived. The servers ranged from unfriendly, to rude and seemed to give certain tables preferential treatment. The weak customer service made it a slightly uncomfortable experience and it was hard work getting more drinks, sauces, the table cleared etc. The food itself (and I eat in a lot of Chinese restaurants) ranged from below average or very poor. The barbecue ribs were fatty and disgusting in a horrible sauce and the crab and sweetcorn soup was scalding hot, bland and contained very little crab or sweetcorn. The rice was clumpy and overcooked and the sweet and sour pork really poor… huge clumps of fatty pork… I actually had to spit some of it out and left most of it. Very disappointing as had high hopes. We will not be returning and will be recommending that friends and family give it a miss.

I booked a table and there was anyway a terrible queue. Someone has gone for waiting too much. The allergens was not indicated . I'm allergic at milk and they said me that there was JUST ONE dish safe for me (in 7 pages of menù . I took that, and it was not different from hospital food. The waitress was also annoyed about a simple request: pay attention to contamination for allergens. Worst service ever. Never more

The restaurant in question stands out as the premier Chinese dining establishment in Oxford. Boasting unwaveringly high food quality and a team of exceedingly hospitable staff, it consistently exceeds expectations. The staff's impeccable balance of attentiveness and respect for personal space showcases their commitment to providing an exceptional dining experience. The establishment's consistent full occupancy serves as a testament to its renowned reputation.

Great food! Really enjoyed... but booking is a challenge. On their website, they don't have a booking system, and when you send a message it bounces back... and then they don't answer the phone!