Arby's - Ottumwa

It was nice. But they were out of line. I'm glad they had chargers on the table. I needed a lot.

The staff were fast friendly. The place was kept clean orderly Was happily satisfied with my visit as always Thank you Arby's staff! See you again soon!

The experience was just okay; it’s not as good as it used to be. I really miss the big Montana sandwich. You should consider bringing it back as part of an affordable meal deal instead of charging $12 for it on its own. I would love to see the $5.99 Montana included in a $7.99 meal. Additionally, please bring back the potato puffs; they were a favorite! Also, the Jamocha shake has changed and no longer tastes the same. The regular Bratbeef should be included in the 2 for $6 menu and left there. Some things just shouldn’t change; people want what they want. We don’t want $3 chicken nuggets or a beef and cheddar on an onion bun. And please, change the curly fries back to the original version. What we’re getting now are just small, hard-to-eat roasted potato pieces.

Today, I tried the half-pound French dip with extra Swiss cheese, and I have to say it was quite satisfying. The sweet tea was just the right amount of sweetness, which I appreciated. However, the mozzarella sticks could use a little improvement; I think they need about 30 more seconds in the fryer.

I visited when the restaurant was busy, but my order was taken quickly. The food was hot, fresh, and exactly what I requested. Additionally, the restrooms were quite clean.