Pollo Tropical - Feedback

I should have read the reviews before I went to this place. I ordered a chicken Caesar salad and when I came home, I noticed there were no croutons in the salad...

Ordered 2 Half Chikens Orders and got just two pieces. Also sauces that where ordered not in the bag no utensils Witherspoon. Not a first on this locación. Then...

Ordered through Uber Eats and took 3 hours preparing the food. I could not cancel the order because they had accepted it. My order ended up arriving four hours...

Don?t go here, listen to the bad reviews. Normally I?m a pretty chill person, but I was hungry at 1:45 after working on my house stuff and after 50 minutes of w...

I visited almost at closing on 4/28. They still served the food well and they still had good variety. Hope they keep with the same good service at this location...

Chicken was ok dark meat was good the white meat is dry the rolls were good Yellow Rice Vegetables had no flavor mashed potatoes were box quality not good the R...

Never got my strawberry lemonade, didnt get my refund either. not cool. above average food though.

I ordered cilantro garlic for both bowls and salsa on the side, but I didn’t receive either! Now I’m stuck with dry food that has no sauce to enhance the flavor...

The food was delicious! I really enjoyed it, and it was delivered quickly and flawlessly!

You can choose 3 sauces with each meal, which is great, but when you order two meals, you only get 2 sauces in total? That's just stingy!