Gerri's Ice Cream Parlour

Okay so let’s start with the positive: it’s an ice cream shop with some fabulous concoctions so it’s not just cones or tubs. They use Orkney Ice Cream (it’s good) to also provide knickerbocker glory type dishes. These are very good and very popular. There is also a monster ice cream challenge which is weirdly priced...3 scoop dishes are around £3.10 to £3.50 (excluding knickerbocker glory types) so roughly £1 per scoop the 7 scoop monster challenge is in a huge cone and is £20....huh?? They also stock a wide variety of traditional sweets which you buy by weight. Oh and 10p mixture bags ready made. Now for Gerri! Wow she has little or no interest in giving her customers a positive experience. We went in twice over 3 days thinking maybe day one was just a bad day. Hell no! Day two was worse. I asked how she was, got little more than a grunt and what do you want. We sat in and observed her being short with customers and she comes across as generally grumpy. There were some exceptions eg if she knows the customer or a momentary lapse in her attitude. Then there is the ‘cannot be bothered anymore’ serving. On both visits she starts to take your order then just walks off part way through and mumbles to the assistant to take the order while she makes the dessert. Better if she either took the whole order, did not take any of the orders or explained to the customer that she will start to make the order and her assistant will complete taking the order. Just rude!! In summary, go for the ice cream and be ready for less than pleasant interaction and it will be just grand! ps I should add that the young assistant who works there has a face is not that welcoming don’t let that put you off as she is really pleasant and helpful...I suspect the face is the fear of working for Gerri!!!

Always loved this place Sad when its off season and ots shut Delicious ice cream Always packed and very popular

A good find near the Maes Howe centre, just had to indulge when we had a 50 minute wait for a bus back to Kirkwall. Tea, coffee and cake also available amongst the many I've cream treats

A lovely little sweet shop near the Maeshow visitor centre, we went in and bought ice creams (delicious Orkney Ice Cream) and they were well priced and we were served by the friendly shop keeper.

Small shop with a great selection of Orkney ice creams, nice location to the ness of Brodgar. Highly recommended on a sunny day on West mainland