Royal Oak - Orillia

I recently spent $50 on lunch at this restaurant. I ordered chow mein but received lo mein instead. To make matters worse, one of the containers wasn't properly sealed and leaked all over my car. I will not be dining here again.

I placed an order with the woman at the counter and specifically requested the sauce on the side. She assured me that the sauce would be on the side, but when I got home, it was all over the food. When I called to address the issue, she was rude and argued with me. I will never dine there again due to the terrible customer service.

We chose this restaurant first because of the great reviews and here is ours. we've always done takeout, but it's always tasty kept hot all the way home. we live 25 minutes away, there are other Chinese restaurants closer to where we live, but we choose here from a ground. the ladies who work in front of the house were always so pleasant with me I can say that they always appreciate them for our dinner plans.

We celebrated the Chinese New Year and ordered catering through the royal oak. They went beyond and beyond to help us make it special! eating was absolutely wonderful, they were incredibly friendly and they made sure we had everything we were looking for! we will definitely order again from them and would strongly recommend them to everyone else.

My family has been out for years to get Chinese. other places in the city tried but always came back here. the total food was always good with good portions. the staff has always been friendly and great to speak during the pickup.