Popeyes Louisiana Kitchen - Orillia

The staff are so friendly here, they should be rewarded , the mac and cheese side is the best the 4 different types of ice tea is awesome ! Affordable prices too !

I love their popcorn chicken , This place has great seating and service.Loads of parking.

On the evening of April 27th, 2023 we ordered two #1 Platters from the overhead menu. They were chicken sandwiches.The platter option says it includes 2 sides, a biscuit and a drink, but when our order arrived the biscuits were missing.I asked for our missing biscuits and was told that because we ordered sandwiches we don 't get biscuits. I studied the overhead menu, assuming I missed the fine print or asterisk stipulating that sandwiches don 't come with biscuits, but there was no such into.In fact, the more I examined the more it seemed pretty clear that we 'd been ripped off. Each meal clearly had the option for combo (i forget if this was the actual name) or platter and the sandwiches had these options.Above it listed what is included with the platter and biscuit was absolutely there. Nowhere did it say anything about excluding this item when purchasing a sandwich. The menu definitely said with no uncertainty that our meals included biscuits.I was far too exhausted and famished to argue, and the manager had already made it clear that she was not giving us her biscuits so I let it go.I realize these are $0.99 biscuits and I really didn 't care much at the time, but it is frustrating to be mislead and I feel that we were ripped off. It is infuriating to know that you are correct yet have no recourse.I considered submitting my concern on the survey link from our receipt, but it is much more cathartic and satisfying to warn others of this scam on Google reviews.I also live 624 km away, so I have no interest in calling to get this resolved and I will never be back.I 've met my lifetime quota for typing the word biscuits now so I 'm done my rant.Biscuits.Kristen If I missed the fine print on the overhead menu, please post a pic showing this and I will gladly change my review.

Love the food but service is terrible! Manager was clearly in a bad mood, wasn’t busy but super disorganized, I was 2nd in line but after watching what was happening and waiting 10 minutes to place an order I walked out, not worth the grief!

My first and last time eating at any popeyesThe young person taking my order was very pleasant but the older lady who handed me my tray was not so nice and definitely didn't want to be there. I work in the food industry and I get it, but a smile goes a long way (fake it if you must) now the food. I got the 3 peice meal and my kid got the original chicken sandwich, which was drenched in mayo. Didn't enjoy the gravy or the fries. The chicken was just okay and my kid wasn't able to finish the mayo chicken sandwich. Just another overrated greasy fastfood place