Vida Doubletree - Omaha

Beautiful room, but sub par service. while our server was very nice, there was a kind of breakdown between all service facets. when the escaped arrived, one of them should not have melted the cheese at the top. it came with that cheese, and one of the nearby dishes was missing. when this was pointed out, the wet (who had brought the food to the table) said "Yes, I saw that on the ticket." He gave us an empty look before he said, "I will make sure that the wee is taken out of their ticket". I normally do not expect comped elements for bad service, so this was a beautiful surprise. eating was okay, but when the bill came, nothing was complicated. we paid and went, but will not return.

We were curious to try vida, because we had never died there. the restaurant was nice, but we were the only people there. they were from the most important cures we wanted to order, tilapia and filet. we decided to have wein and a starter who were very good. our experience was disappointing and will not try again.

The restaurant has a beautiful ambiance, but the service left much to be desired. Although our server was friendly, there seemed to be a disconnect among the staff. When the food arrived, one dish had melted cheese on top, which should not have been the case, and another nearby dish was missing entirely. When we pointed this out, the server who brought our food merely replied, “Yes, I saw that on the ticket” with a blank expression, adding, “I will make sure that the missing item is taken off their bill.” I usually don’t expect compensation for poor service, so that was a pleasant surprise. The food itself was just okay, and when the bill arrived, there was nothing noteworthy about it. We paid and left, but we won’t be coming back.

The ambiance of the restaurant was pleasant, but the service left much to be desired. Our server was friendly, but there was a disconnect in the overall service experience. When the duck dishes arrived, one was topped with melted cheese, which didn't match the description, and one of our side dishes was missing. When we pointed this out to the host who brought our food, he simply acknowledged it with an indifferent expression and stated, "Yes, I saw it on the ticket." He then offered to remove the wine from our bill, which was a nice gesture, even though I typically don’t expect compensation for poor service. The food was mediocre, and when the check came, everything seemed straightforward. We paid and left, but we won’t be returning.

We were eager to try Vida since we had never been there before. The restaurant itself was nice, but we were the only patrons. Unfortunately, they ran out of two of the main dishes we wanted to order: tilapia and filet. We opted for some wine and an appetizer, which were quite good. However, our overall experience was disappointing, and we don't plan to return.