Panera Bread - Omaha

My first review was deleted (big shock) so I am posting it again. My mom I had the absolute worst experience at this location when he went around 5:00 pm a few months ago. First there didn't seem to be anybody but teenagers on duty. Nobody seemed to actually be in charge. All they did was stand around chatting texting instead of helping us. There wasn't a single person inside the restaurant except for us. My mom ordered a bowl I ordered a cold sandwich. It took around 20 minutes to get our food when it did come, both dishes were cold because they decided to make the bowl which should have been hot first which is idiotic. When my mom I complained they gave us attitude due to the fact that the food was taking so long the quality of the food service was so poor we got our money back went elsewhere. The bowl was also a small amount of food for the price. We won't be back to Panera ever again because we have been having issues with the food service over the last few years.

The cinnamon crunch bagel is easily one of my favorites, cream cheese is extra but definitely worth the price. The sip club they have is also a very good deal, so I recommend giving that a try. Also being able to order ahead comes handy.

This specific location is the absolute worst Panera that I have ever been to. My mom I went in for an early dinner when there was 1 table in the restaurant they looked like they had a full staff. My mom ordered one of their bowls I ordered a sandwich. It took almost 20 minutes to get our food when we did get it the bowl was cold because it had been sitting out for like 10 minutes because they made the hot bowl first instead of the cold sandwich l. Not to mention the fact that it was being run by a bunch of teenagers nobody seemed to be in charge. They were just standing around chatting texting instead of helping us when we asked to remake the bowl. The serving sizes were also a lot smaller than they used to be the staff had bad attitudes. My mom I asked for our money back we went elsewhere. I am done with Panera especially this location.

Pretty bad overall. Ordered chicken soup and they gave me chicken broth, maybe 2 noodles. My wife and daughters sandwich came with no chicken. They were out of EVERYTHING. Had to go back and ask for our tomato soup. Very disappointed.

The manager on duty was super sweet, I know for a fact he probably did not want to show up to work today (Labor Day) but honestly he was incredibly warm and friendly and it honestly made my day. The service was incredibly quick and my bagel was delicious. Thanks for making my morning!