Panda Express - Omaha

Our order is placed after the prices on the menu board. The prices rose and were represented on the entrance, but the menu board is still at the old cheaper prices. I ordered a PLATE and wanted Walnut Shrimps for my 2 pages. The helper did not tell me that there would be a charge for every walnut war. I guess it's a Premium Entree choice. I don't often go to Panda Express and that's my first time in this place and haven't seen a premium selection escape list yet. Their menu board from the order counter area is also not completely visible. $25.00 for a 2 Entree dish, a bowl, a cream cheese Rangoon and a soda. WOW! Did I say cream cheese and not crabs? Yep The soda from the machine was hot and there was no ice cream. They were open 30 minutes before we got in. No? The service was terrible. A person leading the front line. It took 10 minutes to talk to someone to place our order and there were only 1 couple before us. While we ate, another customer stepped on the counter to scream to the server to help an older couple who had long waited to place their order. This means that the older couple had to wait so long that a stranger had to show up and say something. I saw many restaurants nearby when they went to Nickel and Diming people. Crappie service and bad products also do not help the situation. It will take a long time to get back to this place, if ever.

I got 2 Entrees fried rice. First entree, Mushroom Chicken. The Chicken is questionable, tiny weird shaped pieces that don't taste like any chicken I've ever had. Second entree, String bean chicken breast. The chicken is decent but it is Spicy. Not sure why, it doesn't say Spicy on the Menu. Spring egg rolls Ragoon were just a little warm, not hot. The fried rice was good and the Cashier was friendly but I will not be going back anytime soon.

HORRIBLE EXPERIENCE! Some of the worst customer service I?ve ever had. About a week ago I went through the drive-through at this location. When I got home I saw they have given me the wrong order. OK it happens. I called and they said no problem next time you come in just give us your name and we?ll get you the correct order at no charge. Great! I just went in and while waiting for nearly 20 minutes in the line of 3 PEOPLE! (1 employee helping all in store customers while another nonchalantly cleaned a couple tables) saw another frustrated gentleman wait for over 15 minutes for his online order that wasn?t made yet when he got there. When I was finally helped and told them why I was there and gave them my name her first question was did you bring your receipt. What?! No I was just told to give you my name. She then goes in the back and brings out a little book and says well sorry your name is not on the list. I can?t help you if you?re not on the list. Like I had just stood there for 20 minutes to try to rip them off of an $11 meal! Needless to say I will not be frequenting this restaurant again.

Be very careful! I asked help with our order. It took 10 minutes to find the name. Then when we get home the meals were so hot under the warmers they melted to our counter. Lady was very rude when I asked if there was anything she would do for our order to make it right. She said no ! We have given them lots of business I will never go back to this location again!! Terrible management. with cancer friendly good. BE CAREFUL PEOPLE!!!

Panda is always good. Please have cleaning crew reduce the amount of cleaning detergent put into mop bucket. The whole floor is sticky to the shoes. Also, check the register that is ringing up tax wrong. $8.20 7% is not 58 cents. It?s 57 cents. Millions of sales across the states of an extra penny adds up to dollars.