McDonald's - Omaha

Worse. Place. Ever. Automated Siridroidtana doesn't fit... she's designed way to cheery... why don't you make her match your criteria for human staff? Depressed, angry, and annoyed every time they're interrupted by a customer? Just saying.. if you have the capacity of capturing a level of intelligence to design a bot such as her then why have you given up on innovating training and management back to a point where people enjoyed their job and cared about the food that they put out

Mr. B here. Regular weekly customer. Staff is super friendly when I visit and I appreciate them. However, their softdrink machine has no had refrigeration for over a month. Drinks are warm with no ice. They have to scoop ice from a different machine to put in your drinks and it melts in minutes. Food: 1 Service: 5 Atmosphere: 5

If I could give negative stars if I could. The employees and management are completely incompetent. They are rude and very disrespectful. I have tried giving them the benefit of the doubt many times. Today they completely stopped taking my order. Days before they have been very rude at night when I stop for a bite after school Food: 1 Service: 1 Atmosphere: 1

I came through the drive through at 7pm with a mobile order. The AI misunderstood my order number; so when I pulled forward, I was asked to repeat my order number twice more. The man in the pay window had crazy eyes and prompted me with a firm 'huh?! ' both times he asked me to repeat myself. When I went to the pickup order, a teenage girl was handling my order, and she wasnt pleasent either. I have been coming to this location twice daily for meals, and each time I 've gone through the drive through for my mobile order, it has been outrageously unpleasant. Are they losing their jobs? Are their soft skills not vetted before hire and during training? I don 't like skimping out on human interaction at restaurants. The AI is also unpleasent to deal with. Please empower your staff- pay them more and train their soft skills. TIA.

Both times I’ve been, the food has been hot and fresh made, at around 7-8pm. One was a single cheeseburger and the next order was two kids meals. Good late night McDonald’s here! Parking: Plenty of spots and mobile order spots Kid-friendliness: Kids meals of course. Seats are child friendly. Wheelchair accessibility: good wheelchair accessibility and seating for wheelchair users is available. Service: Take out