Kfc - Omaha

I got takeout, huh wasn't fresh at all and very fat. not worth the prizes. delicious Slavin? taters and gravy good. better if you in. I'm sure, misschurches chicken?

The worst meal I have ever had. Chicken was old and dry, mostly breading little chicken. Potatoes were cold, Cole slaw was room temperature at best. Biscuit was hard and cold. Mac and cheese tasted like plastic. Absolutely terrible!

I've been as patient with this KFC location as I can be. Drive thru only is a joke. Here we are in July 30th. 2022, far after Covid and can't eat fresh fried chicken indoors. People are quick to say they can't get staffing. Uh no, the last three times I've been in the door and back out based on this policy. I jump back in my car and head two blocks to Raisng Canes... where they are fully staffed and I am allowed to sit down and eat my meal while it is fresh and hot. Note to management, who are looking to keep costs down and use the excuse of labor. You're not seeing the bigger picture. I will never stop at this location again. I've been talking to friends the last couple of weeks about craving KFC... only problem is that I can't eat it how I would like to eat it. Your business model is for me to sit in my car for 30+ minutes in drive through. Then, drive home and eat soggy and lukewarm chicken. Why, so you don't have to hire a real staff. I know that I am not the only one with this criticism. Perhaps look to hire and pay people a wage that they are willing to want to work at this location and manage it more effectively. It wasn't great before COVID... now it is just a joke. If you want to continue to follow your current BS... perhaps don't have a stand alone store and just go with a smaller bay in a strip mall for pickup or Doordash only type thing... Perhaps that will save you some costs, but know that you are alienating 50% of your customers. Good luck... please make a change.

I called this location to see if they are open and how late they are open until because I understand it is the Fourth of July so I was double checking and I was told they were open until 9pm. I headed straight there and I showed up and 7pm and asked for a 16 piece and was basically laughed at and told they only have 7 pieces and would not be making anymore. Again, I respect that they are working on a holiday but a little courtesy would have been to inform me they were running low on food and not making more…

Love to pay for food then get home and don't have what I ordered! I sure did get charged for it and it's on the receipt but not in the bag.