Chipotle Mexican Grill - Omaha

I tried to enjoy my meal, but I felt bad that other people had problems with their order and staff didn't even care; go to another place!

We ordered a cheese quesadilla with guacamole (included) salsa and acid cream and received a quesadilla and salsa. A veggie bowl, no queen and no guacamole (also ordered). My husband ordered a steak burrito and there was literally no meat. This was all ordered online for collection. It confused me that a simple order is so hard to do right.

Ordered in the warehouse and the rice was super dry, Guacamole had massive pieces of avocado (not crushed at all), and the chips are barely salted on them. MUCH is smaller than before. Destroy and win?

Generally, we love Chipotle. We have often ordered the catering option for our small family of 5. I decided to treat the family and a catering order of chips salsa queso, to feed 50 people. They united our Queso and gave us only one bag of chips. We almost finished the chips in the first setting. Very disappointed we spent 50 on extra chips and Queso and 5 people almost finished it in the first session. I was disappointed when I picked it up and talked to the manager, but they said we shouldn't come anymore. Very disappointing and the worst at Chipotle. We love eating there, but that was hard.

Listed as closing at 10pm but went in and they said they were only doing online orders. What sense does that make whether I order online or in person? Went elsewhere. Close your lobby if you won?t serve customers.