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Bidra med feedbackUnfamiliar with this place but the server allowed me to review their menu and take a lot of time. She was very nice and accommodating—ended up she was the manager.
The sandwiches were so messy that I was not able to eat them. Ridiculously messy. Plus the Avocado, that I paid extra for, wasn't even on the sandwich. Hence the fact that it was a complete mess. Totally dissatisfied and disappointed.
Besides it taking forever, there was hair in my burger. Never again am I going here, which sucks because I work close by
Friendly service! The manager, Dakota, is very helpful, kind, and accommodating. They seem to truly care about the customer experience. Much appreciated.
Usually the service is pretty good. Many of the gals that work there are super friendly and I greatly appreciate it. For some reason though, some of the guys working there are not as friendly/hospitable. Last night (7/4/2024), the guy taking orders in the drivethrough felt it was ok to be a smart aleck. Innocently asked if they could do a half sweet and unsweet tea, and he was like Yeah we can do that it isn 't rocket science! in a sarcastic manner. And then when I asked if I could get a side of plain yellow mustard he said something else sarcastic and acted like the question was an inconvenience (Whataburger will give you plain yellow mustard in a small, clear plastic container for free so I knew they can do it). I 've worked fast food before and I know one can get irritated from needy customers all day, and it seems like this guy was in that mindset and taking it out on customers like me who were being friendly and asking simple questions. No need to be a smart aleck and talk down to people like that.... That is the last thing someone needs to hear picking up dinner after a long day of work. Disappointed this Whataburger would let someone act this way, as obviously the other workers around him were hearing it. Again, usually the service is very good there though, so I was surprised at this. I do have to applaud the young lady who gave me my food though, as she was super nice and was accommodating/didn 't act like I was an inconvenience when I asked for extra ketchup and got my yellow mustard when it wasn 't included in my bag at first.