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Bidra med feedbackWe walked in late Friday evening. My 10 yr old daughter and a work buddy. Our mission was to have milk shake. We were greeted by an energetic and happy hostess/cashier who immediately engaged us and made us feel truly welcomed. Her tone and service alone will bring repeat customers to this franchise. We will go back. Oh yeah, and the milk shakes were GREAT.
Fantastic experience... Haven't been there in a while. Order is always right even when they're crazy busy. Definitely see some new faces. Michelle took my order and was super-friendly!
Team Odenton 5 Guys Is Always On Point Always Delicious Fresh And Made To Order! LOVE THIS FIVE GUYS LOCATION!!! BIG SHOUT OUT TO Michelle V. and the Rest Of The 5 Guys Odenton Location's Awesome Team! Its Always A Great Time Spent At This Odenton Location With This Amazing Team! They Always Make Each Visit An Enjoyable Outstanding Experience!!! They Go Above And Beyond!!! Thank You!! I Appreciate You All! See You All Soon!!!Dietary restrictions: They wil freshly prepare each order for each customer customized to each customer's needs. They communicate with each customer and amongst each other working as a team to serve each and every customer the Best Customer Service!
The restaurant is always amazing, and I have never had any issues with them. 5 stars!
Today, I chose to pick up food instead of having it delivered. I also ordered additional food for my boyfriend, using his name. However, I was disappointed when the employees preparing our sandwiches and milkshakes were loudly discussing his name, which I found to be immature. I did not appreciate that at all. If staff need to discuss customers, they should do so in a quiet manner. There is no need to make customers feel embarrassed about something they cannot control.