Prime 82 - Norwich

We had dinner here last night. Decided on this restaurant based on one good recent review, and the fact that we could walk there. Great decision. Ate at the bar. Good selection of wines. Service was very fast and friendly. We had a chicken dish and a burger. Both were delicious. My rare burger was cooked perfectly.

Back again at P82 to celebrate a birthday. We enjoy eating in the bar. Started off with two glasses of wine and some dinner rolls. Again we ordered the Delmonico (med rare) with mash potatoes, asparagus and a Cesar salad. Wine and rolls came but unfortunately with no plates. However we managed and enjoyed both. The steak was cooked perfectly, mash potatoes excellent, unfortunately the asparagus portion was lacking (I'm guessing one piece cut into three pieces. To be fair all we're very good. I've given four stars only because I felt the service could have been better. No bread plates, I had to ask for an additional steak knife (there was two of us), salad was served with the meal (prefer it before so I can enjoy it w/o rushing so that the main entre doesn't get cold). Attention to little details makes for a more enjoyable dinning experience. With that said, it's worth a visit!

I had the sense that once was a busy restaurant, but now rather sad. I agree with the woman in August, who talked about questioning whether she wanted to go into someplace that smelled and looked like it hadn’t been taken care of. The bartender was friendly and greeted me in the afternoon, and was certainly pleasant. The food for bar food was fine. If you’re staying next-door at the courtyard it’s an OK alternative to getting back out on the street and trying to find something. Note to the owners you could invest some money and not look like it’s on its last legs or something left over from the 80s.

We almost left because the entry way was so dirty and smelled like a bathroom........the meal though was surprisingly good and so was the service. Even the people we were meeting thought the entry way was pretty bad. If we hadn't had plans with others we may not have stayed. Glad we did, they just need to clean up the outside a bit.

We were treated to dinner by friend to celebrate my birthday. We were a party of 4. Our food was very good, however, service was below par. Our waitress offered refills only once. The other times we had to ask. We had to ask for bread 3 times before we got it. The server bringing our food didn’t speak English so we didn’t know what he was bringing out. We had to take a guess. We waited over 5 minutes for stake knives after asking 3 times from 2 different servers. It was obvious we needed steak knives since we ordered steak and weren’t touching our food. Ours server was not around. There was another server that constantly sat at a table where she had friends dining. After we spoke to the manager about the poor service and her visiting with friends, she went back to visit with them and made fun of us. Manager said he would speak to his servers. We didn’t expect him to do it while we were still there. She confronted us with excuses why she served us the way she did. HORRIBLE CUSTOMER SERVICE! We’ll never return and will advise friends to go elsewhere.