Brockbushes Farm - Northumberland

First time visiting…last time we will visit. Firstly, upon arrival we noticed the farm shop looked similar to a neglected garden shed. No hello or greeting from any staff members. We went to the tearooms for some lunch. Again, no greeting from anyone. The cafe itself didn’t even have lights on. The menu had limited choice unless you were eating from the kids menu. Once we had ordered we were immediately asked to pay something very unusual nowadays and always a red flag. Food arrived and was not worth what we had just paid. One pot of tea barely had enough in for one full cup, if you even wanted to drink out of your cup as the ones we were given clearly hadn’t been washed and were dirty. One of the items was a sausage sizzler, and in this case size does matter, as the panini was no bigger than a deck of cards. Apparently cutlery was a novelty as we had to repeatedly ask for a spoon for the soup we had ordered. Food was not worth the money. Service was severely lacking. Atmosphere was awful. I wouldn’t recommend this place, unless it was to someone I extremely disliked.

I often visit the cafe sometimes with friends but mostly on my own the staff make me feel very welcome and are always smiling thank you will see you all very soon

Always love a stop at Brockbushes for a cuppa and a tasty treat. I was disappointed that items in the cafe were not available as a take out option as we had dogs with us. However I purchased quiche and cheesecake from the shop and 2 teas from the take out truck ...all of which was delicious. Am excited to see the redevelopment and will definitely be back mid us the dogs soon to take full advantage if the cafe !

Wasn’t an option to leave a 0. Have to pay to book to pick strawberries, pay to have a basket to pick strawberries, then pay for the strawberries. Field was empty yet no walk ins allowed. Staff look sick of their lives

So unwelcoming, stopped off on our way back from the lakes to grab a coffee and have a little break from driving. My pregnant girlfriend spent money in the shop on fruit etc and then 2 coffee's to sit outside. She asked if she could use the toilets and was refused as it was for tea room customers only. Shop assistant appeared to be disinterested and it was a burden to do her job and serve the customers. Then to top it off the strawberries bought from shop aren't picked from site.