Rosati's Frozen Custard - Northfield

Best frozen custard in Cleveland. Fortunately its only location is close to us. Love the Highbee's chocolate malted.

Always the best. Great place for kids but be careful because the parking lot is small and people drive it like it’s an Indy 500 loop. Best custard in NEO

Recently moved to OH. Went to this place for the first time on a Saturday night looking for some dessert. I ordered a sundae (chocolate and vanilla 50/50) with hot fudge and whipped cream. The lady clearly understood something entirely different. She gave me two cups. One was 50/50 with whipped cream, the other with vanilla and hot fudge. Not sure how she could have understood that from a very simple order. Mind you, the amount of ice cream was a joke. The tiniest scoops. They even serve more ice cream to kids than what I got for $10+. When I told her the order was wrong she asked to fix it but her tone and attitude was not the best. She seemed lost not knowing what to do next or simply tired. Instead of returning me both cups, she threw away the vanilla one and just added the missing ingredients to the other one. I was in shock. She charged me for two cups (her mistake) and threw away one she made wrong and gave me back only one. Also she never gave me a receipt for the transaction. Essentially, she stole money from me. Never gave me my money back for the one she threw away plus why would she throw away food for no reason. First time something like this happens to me. Usually, when an order is entered wrong they offer the mistaken item back to the customer. I would have taken the CUP I PAID FOR even if it was something else rather than see it go to waste. It’s my money we are talking about. Anyhow, sorry but not returning again. Very bad service, not great quality of work and food, overall just not a good experience. I have had better. I was super disappointed.

I love this place! I like it so much more than traditional ice cream and the special flavors never disappoint. Had Salted Chocolate Smash recently and it was fantastic!

We happened to drive by while visiting in the area and have to say, it was the best frozen custard we ever had. The daily special flavour was “toasted coconut and fudge “. Amazing!