Taftan Kebab - North York

This place was so bad. the customer service was very bad. they don't lose their time or money. eating was so bad that I got sick after eating.

Do not order your food here, there are some major hygienic problems. This business need to start putting some cleaning and maintenance procedure. Ask your staff to wear gloves and hairnets.Also, the quality of the food was not acceptable

I had the absolute worst experience at Taftan Kebab. I had ordered a meal for 3 people, with 2 orders of Koobideh Combo and 2 orders of Chicken leg on skewers for takeaway.As I opened it, I noticed that the rice was over cooked and, unlike in the past, was a very tiny portion.The Koobideh kebabs were also significantly smaller than in the past, and when I tasted them, they had an awful smell.I called the restaurant up and the lady told me that they were having an issue with their meat, and that they would give me a refund.So, I drove back 20 minutes, but, when she saw that I had eaten part of a kebab mind you, the 2nd box was intact, as well as the chicken) she refused. I told her, “ How would I know it was bad if I hadn’t tasted it? Plus, you can see that, literally only a bite has been eaten.” She said that her manager, Danesh, who was at one of their other sites, has refused a refund.She then gave me his telephone number and told me to call him. When I did, also telling him that the lady had herself admitted that they were having an issue with the meat and that on her say so, I had driven all the way back with the food. He was extremely rude to me, basically told me to get lost, and that I didn’t need to get their food again.So, no refund. Horrible food that they admitted was off. Never going back there again.Wish I’d taken photos, alas, I left the bag there.

I used to live this spot. The meat used to.have an incredible flavor. I believe they changed the cook because the last few times we ordered the chicken was dry and cold. Please rehire the old cook or train the new one.

It's on the more affordable side of persian food so it makes sense if it's not the best around, especially the rice, but it gets the craving fix done. Plus i love the ladies who work there, they're always so sweet and give me extra tahdig :