New England Pizza - North Windham

My boyfriend picked up a gladiator the other night and it was one of the best pizzas we've have in awhile! He said service was great too! Will be returning

Great food and great customer service. The owner was so nice with us. He offered us a free appetizer to try. This place is my go to now.

I will never order from this restaurant again. I ordered three grinders and went down the list of ingredients and modified as we wanted. The grinders were delivered as the general item listing rather than made with the modifications we clearly indicated. We could not eat them because of allergies. I called and the manager argued with me insisting Door Dash should somehow be responsible for issuing a refund, even though they had nothing to do with the errors. He carried on arguing and not listening to me at all, speaking over me, only defending himself and not even hearing me for quite a while, refused to either remake our grinders or refund us, and finally hung up on me. I am so livid at the total unwillingness to make this right! Worst customer service I have ever experienced. With fees it was over $60 for three grinders and 2/3 we couldn’t even eat. I have literally never even written a review before but this is wrong.

This is a takeout review. All food is eaten fresh in the vehicle. I ordered garlic knots, meatballs, and a pepperoni pizza. The knots were nicely done, great flavor with a nice marinara. The meatballs were OK, a little on the mushy side. The pizza had some crust issues. No Matter how I handled it everything just slid off. I ended up eating crust and then forkfulls of cheese and pepperoni. No body at all to the crust. On a scale from 0-10 I would rate this 6.2.

Food isn’t that good. Husky pizza in Coventry is much better. The main issue I have is the lack of decent customer service. My delivery was left at the wrong door, in the rain. And they told me it was because of the vegetables on my grinder. Essentially blaming the customer for their menu options and delivery drivers mistake. I was told there is no refund possible and no remake of my food. I spent $42 on food which was all cold wet and completely inedible. Save yourself and your pockets and go somewhere else.