Kung Fu Tea - NORTH WALES

Parking: Parking LotUsed to live around the area and would come here for bubble tea. Unlike some other Kung Fu Tea's, the bubble tea here is good and not powdery. Service is great. Never had my order messed up and always received my order at a reasonable speed.

Lively atmosphere with delicious bubble teas! I like the way to order easy and convenient! Bubbles are fresh and well cooked.

The drink was good and all but the service that one pf the employees gave me was kind of rude.

I ordered my drink food through the app, setting my order to delivery (due to working from home). I went through filling out my address putting in my card for payment. I put in my order it stated that it was for delivery showed that Grubhub was delivering it, showing the ETA between 4:19pm-4:45pm. Around 4:18 I checked the app it stated that my order was picked up. Later it stated that my driver was approaching, moments later around 4:41PM. Then the delivery bar at the bottom of the app disappeared. I looked outside to see if my items were outside and nothing was outside. Moments later I called the store at 4:45PM, I dislike calling stores because I have a Speech Impediment so it is hard for those who don 't know to understand me. A man answered, I tried explaining that my order did not come he immediately stated that I didn 't select delivery they didn 't have my order. I tried to explain that I did select delivery how the app stated that the Grubhub driver was in route. He cut me off, at first he said they didn 't have my order again kept telling me that I selected the wrong option. I then asked him, Did you make my order he said Yes, it 's right here you have to come get it . Unable to leave due to work. I let him know I will just have to send an email to get my money back notify my bank. If I didn 't see that the Grubhub person picked up the order was in route to my house, I would have thought it was a simple mistake. But for the worker to be rude, ablist, lie so boldly telling me they didn 't have my order, then admitting that my order was made really has me concerned about what is going on in that location. Seems like this location is scamming customers Grubhub. I 'm going to contact Grubhub to get the name of the delivery driver take this issue further.The other Kung Fu Tea shops I have never had an issue with only this one. Never using their app again.

It’s so loud I can barely hear anyone and the workers could barely hear meOver the volume of the tv and I ended up getting the wrong thing. I just left it there because I didn’t feel like yelling over the music. They did offer a replacement but it it was quieter it would have been a non issue. I was fine leaving it because I was already having a bad day and didn’t want to yell at anyone when they don’t get to decide the volume of where they are.I was also paying in cash so I could not use the kiosk.I also apparently can’t buy a straw cap because it only comes with a drink that has dairy in which I don’t consume. Which is on the company not the workersVegetarian options: No non dairy milk is offered but there are non dairy options