Pappas - North Somerset

Very polite and well turned out staff , the fish and chips are very good , its one of the best just off the seafront , well worth a visit , we enjoyed it

Food is fine; service very poor though. 5 of us were booked in for a meal a few nights ago were seated straight away, however the 2 women serving the tables are extremely abrupt rude, especially the tall one taking the order. Both are from abroad it nots a language barrier thing as they spoke English, it was just very direct talking body language with no sort of pleasant customer interaction whatsoever. Extremely abrupt. When food did arrive at table the woman taking orders had missed off a meal (probably because in the way she was doing things not properly listening instead just hurrying people along as quickly as possible) so my friend ended up eating at a different time than the rest of us as that had to be rectified. Second woman, wearing gloves mask, was abrupt too when sorting out the missing meal wasn 't any apology at all for this, just shot off to get more grub. When paying the bill at the end taking our money, no real thanks alot, hope all ok, look forward to seeing you again etc just a sort of put in your pin number, you want a receipt, walk away... Just extremely poor people service skills from the staff here. Worst was to come before we all left when finishing off our drinks, the tall female staff member shot over to us, leaning straight across myself put her fingers in my friends wine to take the glasses away before she 'd even finished the drink ! (Again, this due to keep rushing things not waiting). didn 't really apologize, more that they 'll replace it, but quite frankly we 'd all had enough of the very cold brash approach from the staff so just decided to get up leave that 's what the 2 women wanted I think so they could get us out as quickly as possible to reuse the table for more money generators, sorry I mean customers! (yes, we were paying customers you had over £100 out of our group not that we were really treated like that though). Food was fine, staff are not very nice. Would therefore put me off using this restaurant again in the future. Will take my business elsewhere.

Good old fashioned fish and chips proper chips not the frozen type. Was very nice tasting but the large fish was really thin and consequently dry on the 1 end. It's a bit more expensive than my local chippy which is fine, but this fact there was an inedible bit at the end of the fish means it's 4 not 5 for me. Staff were friendly. I'd go back and give it another try as we may have just been unlucky with our cod.

We arrived at this restaurant at 8 o'clock in the evening and the first thing that the abrupt waitress said to us was that they were closing in 45 minutes. No other greeting than that. We go to Papa's when were are in Weston Super Mare and the food is generally good but the waiting staff are always off hand. There is one in particular, a tall woman with a ponytail and a foreign accent, she is always abrupt and unhelpful and everything is an effort for her. There's lots of other fish and chip restaurants so Papa's you need to get some nice, welcoming and helping waiting staff in and get rid of the bad ones, they are damaging your business!!!!

We hadn't had fish chips from Papas for sometime and decided to buy from here on our way home from work on Thursday evening. What can we say. The poorest serving of fish chips we have bought in Weston-super-Mare. Very very small fish and overcooked chips. Not an enjoyable meal. Sooooo disappointing. So many fish bars to choose from in the local area why would you serve a poor product to your customers. We won't be returning to Papas.