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Bidra med feedbackI am usually a very understanding person when it comes to eating in food service. but our waiter could best describe as sadness from the movie in outside. our food came cold or lukewarm. I also lied about the fresh mozzarella sauce that it was the reason to take so long and I think I saw twice here to help our table.
Horrible customer service. From welcoming in, to seating us, to taking our order, waiting for someone to look at the table to bring us the check.Just not great. Maybe a bad time if the day.Not coming here again and I don’t like leaving bad reviews.
Worst service ever. We had a big party so we tried to be patient. We sat down at 5pm didn't start getting food till 630. Which would be excusable if they brought all the food out at that time. Instead they decided to bring our food out slowly over the course of 45 minutes. Half out party was done eating before everyone got their food. Manager offered to take some items off our order, a nice gesture, if they didn't add extra items to our order. Had two order of wings and burger comped then had 3 extra order of wings added. Took 40 minutes for some to get their drinks.
They had one woman bartending for the whole bar and it was packed we went kinda late so the only tables were open by the bar. I wanted to hop over and help her but couldn't since I don't work there. Some customer sitting next to us was saying some B's about the manager and workers yet the manager was kind enough to stop what she was doing to help not only the bartender but my husband and I cash our ticket (I think she thought it was us saying disrespectful stuff cause the man got real quiet when she walked up and addressed the busy situation). Just know we appreciate you and your employees. And would have waited cause we know it hasn't been easy during this pandemic And not everyone understands or has patience when places get packed , people call out , it happens. Just wanted to say thank you and y'all are doing great!
They had one woman bartending for the whole bar and it was packed we went kinda late so the only tables were open by the bar. I wanted to hop over and help her but couldn't since I don't work there. Some customer sitting next to us was saying some B's about the manager and workers yet the manager was kind enough to stop what she was doing to help not only the bartender but my husband and I cash our ticket (I think she thought it was us saying disrespectful stuff cause the man got real quiet when she walked up and addressed the busy situation). Just know we appreciate you and your employees. And would have waited cause we know it hasn't been easy during this pandemic And not everyone understands or has patience when places get packed , people call out , it happens. Just wanted to say thank you and y'all are doing great!