Twisted Steak - North Kamloops

Passing through on our way to Lake Louise and found this gem. We are at the bar with Justin and the service was awesome. He went above and beyond to make sure we were happy with our meal and our wine selection. I had the filet and my husband had the ribeye.. both were very tasty and cooked to our liking (medium rare). Good vibe in what seems to a quite town and friendly service.

Awesome Lovato. Great glass of wine after trying several courtesy of the bartender. Service is great. Highly recommended in the future.

After waiting an hour for our food it was served to us cold. The restaurant was not busy at all yet we had to ask multiple times if our food would be ready soon. Unfortunately the food was terrible. I had a steak sandwich and 3/4 of the steak was garbage. All grizzle. The young staff seemed very inexperienced. I do not recommend this restaurant at all. This isn't the first or second time with an unpleasant experience.

Have been here many times at the new location downstairs. Normally sit in the bar area. Ordered steak sandwich and ribs before the hockey game. Waited waited and waited. Finally food arrives and now we are going to be late for the game. Well first bite was a good indication of why it took so long. It had obviously been sitting a long time. Both the steak and ribs were cold. Manager guy should probably keep a better eye on his customer instead of doing shots with his customers every time I am in that place. Beautiful building, friendly young ladies working but unfortunately many of them have little to no experience. Sadly this place will be another failed business in that beautiful building.

NEVER AGAIN! I took my wife out for her birthday. decided to try the twisted steak. We did not have reservations, but they seated us fairly quickly. This was early , so not much of a crowd. As we followed the hostess to our seats, the Manager told her where to seat us. this Manager didn 't even as much as acknowledge us. I thought this was rude and not at all welcoming ......welcome to the twisted steak, etc...NOTHING, did not even really look at us. We ended up in a corner where we were out of the way. our server was a very nice young lady who treated us well. We ordered appetizers and rib eye steaks. we waited over 30 minutes before our order arrived. another couple came after us, seated beside us and got their order right away). Our order came , and the most I can say was it was alright . Our rib eyes did not even look like ribeye, looked like a typical steak you would put on the bbq. The edges of our steak looked ragged and , our steaks were of uneven thickness etc... I had gristle in mine. This was not the ribeye that I know and savour! The potato and vegetables were also just OK During our time there, this Manager went by us at least 4 times, not once how is your meal? I belI 've we were treated as people the manager was doing a favour by letting us eat there. Very Wrong and so Unprofessional!