Nelsons - North Down

My friend and I were the only guests in the restaurant, but the service was outstanding. We both ordered the Stacked Chicken lunch and it was delicious. The meal was still warm when we were almost finished, which showed that the restaurant knows to serve food on heated plates to keep it warm. I highly recommend this place for lunch.

Today my Mother and I visited Bangor we decided to take a seat outside and have a bite to eat ...we were greeted by staff member Neil who ensured all was safe , clean and welcoming for us .. We ordered lasange and it was delicous .. we really enjoyed our visit but we very much wanted to recognise Neils service ...its not everyday you get this level of service of care ...Neil is an asset to your establishment .. Thank you Donna

The service from the staff in nelson's restaurant was excellent and the food was very good both for dinner and breakfast

Good food Service what more can you ask? Produce is all locally sourced, and cooked by excellent Chefs. Staff are more than helpful, in assisting you in choosing your meal, as well as being able to tell one from where the produce source.

Our family meal out for mother’s day ruined (along with many other tables if the level of complaints were anything to go by). The service was very poor and the food when it finally did arrive was nothing to write home about. The length of time between courses and for plates to be cleared was just ridiculous. Our complaints got unreserved apologies but no attempt to improve the situation... to be told the reason for delays was ‘because of the carvery in the ballroom’ is unacceptable. We had booked table service in the main restaurant. The hotel should have had more staff to accommodate this. Most of our table ordered the roast beef main course and when it finally did arrive it looked like dried up cardboard! The mixed berry pavlova was basically cream with a single strawberry on top. Just can’t adequately put into words our disappointment Don’t even want to give a rating of 1 but it will not accept zero.