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Bidra med feedbackMy first time to eat a breakfast sandwich, I have to say it was great to maintain the good work??
Plain and simple, this location is very sad. Customer service is poor and the quality of their doughnuts and bagels are sad as well. I received dried, mashed up dougnuts and a burnt bagel. Not to mention I asked the lady for strawberry cream cheese and she attempted to put plain cream cheese on my bagel. Clearly she made no attempt to remove it and thought that I would be okay with it. Prior to this visit, I ordered an iced coffee and the lady that had just taken my order had to ask me what did I order again? I literally just walked away from the counter to wait for my iced coffee and she had already forgotten what I ordered. I'm at a loss for words when it comes to poor customer service. Bottom line, if you're not happy with your job, please find another one. Don't take it out on the customers and ruin an organization's reputation.
I would give it a zero if I could. DD needs to change the website and hours on the door to say, We open whenever the hell we feel like it. At 0630 they were not open.
Avoid. Avoid. Avoid. AVOID. Beautiful people, but underoccupied, we waited 30 minutes (literal) to get our order, which were 3 ice cream coffees. They talked about turning off the lobby while we were because they couldn't stop. I love Dunkin so they can turn it around.
Stops in the car thru just to get a few Boston cream donuts....got to work to enjoy them and realized that they put in the bag up down with all the chocolate stuck down in the pocket.....suggest the employees try Walmart for employment just place, I can think that requires less healthy sense.