Buono Bistro - North Andover

We visited Buono Bistro for the first time recently and found it to be a cozy little spot for a quiet dinner. We ordered Chicken Saltimbocca and Chicken Picatta. Both meals were absolutely delicious! Mouth watering. Huge portions. Not very impressed with the staff. Our server was coughing all over everything while making our drinks and seemed to be skimping out on our Martinis by pouring out the remaining drink in the shake cup instead of pouring in a glass with the rocks. My spouse ordered a dirty martini and she didn't know how to make it. Whatever she did, it tasted horrible and made my spouse sick. When the night bartender arrived she appeared to be very unhappy. Didn't smile once and barely greeted us. Kind of a shame because the place seemed to be a cool local spot for people to gather. We will be back, hopefully the staff will have their smiles on!

Somewhere between a 3 and 4 star review. I will take into consideration it was Valentine's Day. The dining room was packed with tables for two. I felt like a sardine in a tin can. The service was as attentive as possible and the food was good, nothing outstanding and it's reasonably priced. The Sangria was not good, but that was likely a wrong drink choice. The menu has many popular Italian American dishes to chose from. There is not a shortage of Italian restaurants in the area, so I wouldn't rush back anytime soon.

This is not the restaurant from last year! The waitress wore a black hoodie, the window ledge inside had spider webs in the corners and we were seated at a table with a bench with no back. The table was dirty and we should have left. Ordered soda's, all flat. Food was mediocre, the pasta was sticky and one of the orders was wrong. The waitress never checked on us even after we asked another waitress to help, it took another 10 minutes for her to come over. Since we were finished when the wrong order was replaced, we took it to go and they charged for it! I would not recommend. It was dreary and uninviting. It was such a disappointment of what it used to be!

DON'T GET THE CHICKEN PARM!!! Dry dry dry and it was barely luke warm. Couldn't cut through it. Tasted like it was cooked days in advance. Awful.

We came here to celebrate my daughter's 30th birthday. We had a 6:00pm reservation. They didn't even have us down for reservations. We waited 15 minutes to be seated. Then we sat at our table for 20 minutes when I finally tracked down a waitress and asked her if she could get someone to help us. She took our drink order. At 6:50 our waitress came over and acted like nothing was wrong and said a quick sorry and said can I take your order. There were 5 of us. The other waitress brought two drinks to our table at 6:55. Ten minutes later the rest of our party got their drinks. I will say our food came out quickly and it was good. The restaurant is very loud and they squeeze you in like sausages. They were definitely understaffed. I will not be returning here.