Panera Bread - Nob

This is the most consistent Panera i’ve ever been to. Over the course of the last 5 years I have consistently not received what I ordered. Every order has been something directly from the menu with no customized options….I always think, well its been a while maybe they’ve improved. They haven’t, so I suppose I can only blame myself. Don’t order from this Panera unless you plan to eat there; or hey, be like me and get the wrong order each and every time.

I really enjoyed the buy 2 meal with turkey chili and chicken melt on sourdough bread. Ordering was easy (with a person because I don't have the app), and the food came out quickly. The place wasn't busy around 5:15, and the fireplace was cozy! The 2 other folks I was with and I all enjoyed our experience here!

Nice people, but the one time I tipped on a mobile order for an order I got normally without tipping, it ended up taking longer than any other time, the restaurant wasn’t that busy, and it was a cookie 4 pack. Whilst waiting to get my 4 pack, a walk-in came in and bought a bunch of cookies and almost took most of the ones I wanted. Luckily, the tall white girl at the counter had known there was an order for 4 of them to-go and didn’t allow it (which was surprising because the young men that work there don’t care and will sell your cookies to a walk in even if you put a To go order in before that walk in).That being said, a young black woman with colored dreads ended up getting mad at the tall white girl for this reason, and scolded her for no other reason outside of the young black girl was caught chit chatting in the back too much and almost messed up my order by allowing a customer 10 minutes after my mobile order almost take product I paid for in advance because of her talking and lack of paying attention.I sat there and waited 10 minutes for this gal to stop talking (there was one order ahead of me and others were already working on it) and grab 4 cookies, to then scold someone else for not reminding them to do their own job. I’m a very easy going man, and I honestly couldn’t care less that it took 10 minutes for her to grab cookies, but I extremely care she decided to take out her lack of awareness on a new hire. Totally unprofessional.

Turkey Chilli is always good. ? service is always good ?. I always grab my food to go, however I know there is free wifi.

THEY WERE SO HELPFUL I WAS GETTING MY BIRTHDAY TREAT BUT IT DIDNT LOAD PN MY ACCOUNT AND THEY GAVE ME A NUMBER TO HELP AND EVERYTHING I LOEV IT THERE ALL THE