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Bidra med feedbackMj and Naz gave me AMAZING customer service. This is my first time eating at Jersey Mike's. And it most definitely won't be my last! And what really amazes me was seeing Naz butcher the meat in house. That's most definitely why Jersey Mike's subs beats everybody else's sub in my eyes! And not only that Mj made sure she cleaned he station after every sub making the feeling fresh to get your sub decorated. Thank you Jersey Mike's Military Hwy!! I will most definitely be back!!!
I usually love Jersey Mike's, but I was disappointed when I got home and opened up my chipotle cheese steak wrap from 1211 N. Military Highway in Virginia Beach, Virginia. It looked like something from Taco Bell. I would suggest that the woman who made my wrap get training at another Jersey Mike's (I would recommend the Willis Shoppes location) and incorporate their methods at the Military Highway location. It makes the company look bad. I'm very disappointed. Since I ordered using the app I tipped in advance. I now regret doing so.
THIS PLACE AND THERE EMPLOYEES IS HORRIBLE!!!...they don't pay attention to customers, when there order was placed, and how to make the order correctly. They put together an ugly sandwich without all the toppings I requested AND PAID FOR....DIDNT SAY SORRY FOR ALL THE INCONVENIENCE THEY CAUSED!!!! I WOULD RECOMMEND NO ONE GOING IF YOU WANT PROFESSIONAL CURTIOUS AND EFFEIENCY. IT WAS A TO GO ORDER THAT WAS PLACED ONLINE THEY HAD 30 MINS TO MAKE A SANDWICH WAS GIVEN AN EXTRA 10 MIN AND STILL GOT IT WRONG AND DID NOT RECTIFY OR APOLOGIZE
My sandwiches are always fresh and made exactly how I ask them to be done.
Manager had a nasty attitude and was very unprofessional I asked him nicely to give me new bread after he messed up my order and added mayonnaise to my sub and instead of getting new bread employee Eric( Store manager scraped the mayonnaise off not knowing if I had an allergy or not and refused to replace it A very nice young lady fixed everything for me after but the entire experience overall was not enjoyable at all thanks to the store manager