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Bidra med feedbackAppointment for 20 to 6 people including 2 seniors, prior order, arrival of pizzas at the table at 21,20 . I say if I wanted to eat at 21,30 I booked for that hour, but what is more annoying and that all the tables (just for the truth were in our own situation, because the precedence had the takeaway pizzas. It is the first time I happen to be such a fact, I normally pay a service and I want to be treated as you must and not abandoned to long waits .For the precision when the pizza finally arrived I found it OTTIMA, but the local customer must have the priority on who orders from home.
I press that the judgement is expressed on the takeaway service and not on the pizza that is great, as is very good the service in the local. My parents, some evening before they had tried to order takeaway pizzas, but they had taken note, that contacting the local in question was impossible, because at the cell phone no after some call that gave free, there was a pre-registered voice that signaled that the number was non-existent and on the fixed not even to talk about it, as they thought the club had closed. What I also verify and decide to go to see in person. The club is open and waiting to take the pizzas to take home, interloquendo with the sig.ra to the cashier, he explains that regarding the cell phone number is a problem of the telephone manager who have already reported several times and for the fix, unfortunately if he has so many orders to satisfy, it happens that he can not answer and therefore suggests to send a message via WhatsApp that they answer that. In fact so it was, on the next Friday of the week, we booked pizzas for Saturday at 20:30 (just to be sure to activate an order, without the chaos of Saturday night calls) and at their ok via WhatsApp, we relaxed to enjoy the evening of the day after at home of friends with their two daughters. Saturday night: at 8:30, nothing. It goes well we wait for the fourth academic hour: 20:45 nothing. We try to contact the pizzeria and repeat the above situation. We send messages via WhatsApp to know how the situation is, this until 21:10. At this point my friend says: They lost the order, which can happen, but the most serious thing and that they did not answer the phone and even the messages on the chat. The hostess sniffs something fast because the girls are also hungry. 21:15 are the pizzas. My friend from the balcony says to the delivery officer, that the pizzas were waiting for you from 20:30! On the part of the respondent, not even a word of apology, but rather with an annoyed tone, he replied that they had had their reasons (or things like this) for this delay; trying to fight this insufficient motivation, the character even comes out with the phrase: If you want, I can take the pizzas away. In a rocky tone. In the face of this arrogance (because the pizzas would have even taken it to the end, if there were at least an apology), my friend sent it away. The takeaway is definitely to be rejected, but also the service to the answer was bad. Because not to respond for about 25 minutes to messages and calls, I find it not justifiable. I remove the fact that if one has to bring pizzas, for various reasons, 45 minutes after the agreed time the day before even, at least is the manager who should have called the customer and not vice versa. Conclusion: If you want a pizza from Uncle go in person, it is better, than if you hope to have it at home...
It is no longer that of once, dinner in 6, for us and a classic of birthdays, the pizza was amazing, special tastes, attention to the customer. Now the pizzas are normal, from any pizza round, they pass first the takeaway pizzas then endless waits, entered at 20-out at 23-first focaccia arrived at 21:15.. ahime needs to find another place, sin.
It is a niche pizzeria for fine palates. I've been seeing her for years since the opening. With the staff, you're safe. Friendly, prepared and very professional. The excellent quality goes hand in hand with the fantasy of pizzas. More than once I found myself at the table alone but I didn't feel the lack of company. The pizza commands, embraces and pampers all your senses.....I look forward to coming back.
Small restaurant. Good pizza tour. very good dough. Special tastes. Recommended. Right price.Pice excellent also takeaway friendly and friendly staff.