Eddie Rockets - Newry and Mourne

I remember visiting here 2 years ago and it was not good but things have changed. I had the Vegan truffle burger which was absolutely delicious with onion rings and mushrooms and my better half had the Kitchen sink nachos. My wife being American is fussy about her nachos and milk shakes but did not complain and said they were excellent so well done Eddy Rockets Newry for a lovely lunch. PS the service was 10/10 very friendly all round.

Food was very very poor hygiene standards really need looking at staff unprofessional and don't seem to care at all... not typical for Eddie rockets which is usually a nice experience

The restaurant was dirty and the service was terrible. The food was warm but not very good, and we witnessed the chef touching food with his bare hands. One of my friends even found something floating in their drink. We were left waiting for 10 minutes while the waitress just sat there, and then she cleaned our table with window cleaner. It was a terrible experience and we both feel sick now. The floor was sticky and the cutlery had fingerprints on it. We will definitely not be returning.

Just terrible. We were shown to a booth quickly but it went down hill then! Waited 15 mins for the one person taking orders to come to us and even then it was only after I asked. Waited over half an hour for our food and when it arrived both dishes were luke warm because they'd been sat out so long. We weren't the only ones other people were waiting long times and complaining too. There were two young lads floating about bringing orders but not taking them. This is by far the worst Eddie Rockets I've been too the branches in Drogheda and Dublin are miles better with great service. I advised one couple who were waiting for a table to go elsewhere as it was so awful.

Decided to stop for lunch as it didn’t seem very busy. Shown to our table by the waitress and she took our order. Arrived with our drinks(tea). After waiting for 40 minutes and still no food we cancelled our order and left. There was only one cook and one waitress in the restaurant. The other cook was eating his lunch in a booth and the second waitress left after showing us to our table and didn’t return to the restaurant while we were there. We won’t be returning to Eddie rockets until they improve on customer service and certainly won’t recommend this place to any of our family or friends.