Sonic Drive-in - Newport News

I came around 10:30pm, she said the lobby is closed and that I would have to go through the drive through. I told her I don't have a car to do that, she told me I still have to go through the drive through! I don't have a car, the thing is their website says they close at 12am, whether that's the lobby, drive thru or delivery. I could be wrong, but that's false advertisement.

I was in the mood for a burger since I don't eat them often. I went to Sonic and was greeted by a welcoming voice. Made my order, paid, received my order and drove through 7/11 parking lot. I turned right around after eating four straight burnt fries. I looked at the box; they all were burnt and actually tasted like they were dipped back in the grease to heat up. I returned to the drive thru and the same guy opened the window, I politely stated I need another fry. He asked why, and I proceeded to tell him because they are burnt. He asked, how many, I said ALL OF THEM! He gave me a BS look as I'm pulling fries out of the box. I told him, he shouldn't be asking me how many fries were burnt and he should just make me another fry. He told me to calm down; OMG. I asked to speak to the manager; he said I am. So I said that's the problem. I started to go to the Denbigh one but wanted to give this one another chance, but never again. This Port Warwick Sonic is trash. They should've kept Schlotzsky's around!

First and last time there ask for one meal and they gave me what they wanted my to have. "Bad People in Charge and Service to Don 't listen to the customer We 'll never Go to another sonic.

I came around 10:30pm, she said the lobby is closed and that I would have to go through the drive through. I told her I don't have a car to do that, she told me I still have to go through the drive through! I don't have a car, the thing is their website says they close at 12am, whether that's the lobby, drive thru or delivery. I could be wrong, but that's false advertisement.

I usually don't have any issues going here but I did not like the fact that they took my credit card and walked away from the window with it. And the fries were cold not even warm.