Krystal - Newnan

Food wasn't as good as it was before. Service is pitiful. No thank you no nothing. Not even a smile.

The lady was kind and quick. The food was hot and we went on our way! Thank you for the excellent service!

The employees made this one for me. The ladies there were happy and having a great time. They genuinely seemed to enjoy each other and their job. They had me smiling and laughing.

I worked a 14 hour shift today… all I wanted was a burger from Krystal’s . I got home and something told me to open my burger …. This is so nasty. I don’t know whether to throw it away or go get a refund . Extremely upset

The app asks if we’d like in store pick up or drive-thru, when placing our order, we chose drive thru. When we got to the restaurant told the lady we have a mobile at the speaker she rudely said “well you gone have ta come inside get it” I said ma’am we chose drive thru, she then said rudely “COME TO THE WINDOW”. We get to the window she forces the bag of food out of the window says “ for future reference you have to come inside get it then slammed the window in my face. If this was policy then why offer drive thru on your app? This happened at the Newnan Ga store on Bullsboro Dr.