Chili's Grill - Newington

Really good experiences the past few times we've visited. We even have a 2 yr old that we can bring there who loves the dips.

Me and my husband went to the Newinton location on October 16th around 3pm. The host walked us in circles to find a clean table. All tables were dirty. Host cleaned the table and we tried to inform him that we do not want a table near the front. He saidthat we had to wait for him to help other customers. There were ZERO customers waiting to be seated. He was waiting for somecustomers that were making their way through the parking lot to enter and sit them. We waited for a minute of awkwardness. Hedidn 't even look at us or acknowledge us. We just left. And the other customers were still making their way through theparking lot. Host needs retraining on customer service.

The food was excellent, the portions were generous, and the service was attentive. My only issue was the wait time to be seated, but everything else was fantastic. I will definitely return!

Still one of my top choices for casual dining. The food is fantastic, and the atmosphere is enjoyable. I highly recommend the Southwest Eggrolls and the buffalo chicken salad. Delicious!

I couldn't select a 1-star rating, so here I am. My meal was cold—everything was cold. The portion I received was laughably small, and to make matters worse, they forgot my mashed potatoes. This is exactly why I avoid this place; there's always an issue. Please get it together! If you're going to provide service, it needs to improve so that we actually want to come back.