La Fitness - Newbury Park

This LA Fitness is a missed opportunity. I 've run a number of companies and I 'll tell you that the first thing I 'd do at this location is fire the staff and start over.To be fair, the guy who used to clean the gym, Enrique, was the only shining star at this location.Actually, Anthony, the HIIT instructor was good.The front desk staff can best be described as comatose. I 'm always tempted to check them for a pulse. Ever time I go in it 's the same guy and EVERY TIME I have to ASK for a small towel. At some point you 'd think he 'd just offer it.There is a new young lady there that is moderately friendly, but we 'll see. The other young gal that 's been there for a few months borders on rude. I always feel like I 'm bothering her when I check in.I have no idea who the manager is and the sales guys .... Lol . It 's like a bad teen sitcom. They make ZERO effort to get to know anyone.... Except the cute young girls.That said, this is a very clean gym. The set up and machines are great.It 's almost painful to see how mismanaged this gym is. They don 't market the gym, trainers, or the classes. I 've heard some of the instructors are great, but no one is marketing them.This place is a management failure from the top down.What a missed opportunity.On the upside, it keeps the membership down so it doesn 't get too busy.

This is a great gym. I'm a new member here and have been to many different gyms in the past. I appreciate the fact that this gym is always well air conditioned, it smells clean, and they are in and out of the locker rooms often keeping them clean. There is a towel service here which is quite nice. Another bonus here is that, for some odd reason which I cannot yet figure out the weights are ALWAYS put back on the rack. Not sure what they put in the water here but everyone just seems to have more respect for each other at this location. I think this place just has a more mature, adult crowd and it shows. I have appreciated this immensely. It is much easier to find your weights or use equipment here because they are almost always cleared off and put away nicely. The employees are great for the most part, only ran into one young guy who has a really bad attitude for some reason, so overall the good far outweigh the bad here. Haven't used the pool but it looks very nicely kept and it has only been down once for a day or so for maintenance.Regarding downsides, I can't say much here. The dud employee doesn't really bug me. He still gives a towel when asked, so that's good enough for me. Like another reviewer said, no deadlift area which is unfortunate. You'll have to do that at the squat rack which isn't a huge deal. Just don't expect to find bumper plates here.

Among staff Gabriel is there to make your experience terrible! He is very rude n ruined my first time coming to gym with my son!!

Stay away. Staff are rude. If u have an issue or concern, good luck! Had to cancelMembership because needed to go to a PT specialist. Impossible to cancel. Told to come at specific hrs. Did when I went at specific time, then told has to wait another 30 minutes because only could be done with a manager. Then tried to call corporate office, again limited hrs. The. When it was normal hours. Hung up on twice. .

Love this LAF in newbury Park! Very clean and plenty of room to stretch! Never feels crowded. However, I am very disappointed that the Pilates reformer classes have not started! That was one of the reasons why I joined this gym. No one seems to know when the classes will even start! So what’s holding it up??? I will only give it 3 stars.