Shari's Cafe And Pies - Newberg

Our Newberg Shari's is great! Been going there for close to 30 yrs. Still some of the same fantastic employees and some great new ones. The food has always been really good, with the exception of a few random times over the years. But that happens at all restaurants, right? And then there's the pies!!! Oh my, the pies! ? ?

If I could give lower than one star I would!! I have never been treated so bad in my life at any place, as I was on the night of the march 20th. The lady working the casino area was so rude she even ran the vacuum into my chair twice didn't even say anything. She grabbed the ticket right out of my hand when i was handing it to my husband. We were never asked if we wanted anything after she was told by another waitress that my husband was waiting to cash a ticket she still took 5-10 min to help him. The only time we saw her was when she told us it was about time to close. When it was time to go she treated me and my friends and my family like garbage, awful. I have worked customer service my whole life and I would never want someone like that working for me. Some people just shouldn't work customer service.

People make a difference A huge thank you to Makayla! She was wonderful! So sweet, friendly and courteous and made us smile. Made us feel so welcome. THAT is the kind of person you want on your staff. What a joy!

The lady working the casino floor area on the 20th a March should not be working there or any customer service field. I never been treated so badly even after another waitress told her that I was waiting at the counter to have my ticket cashed still took from his 5:10 minutes to come out and cash it I don't know if she was back there eating or what but she didn't come out of the back. What side is it true we got a really good tip if she would have treated us better treated us and we couldn't even get anything to drink anything to eat nothing. We all wanted to order some pie and stuff to really really bad but we aren't going to order from someone who is treating us like that

Services great but food was mediocre had the biscuits and gravy nobody makes it like Mom curbside pickup again was, waitress came out to see if it was me, promptly brought my order out to me.