Newark Saigon Seafood Harbor

This location has NOT closed! We were just there today, meeting my sister and brother-in-law for an early dim sum lunch at 11:15 am. It's good to get there early as the parking lot can get crowded as other businesses are also in this shopping mall. There was no waiting for a table and this is the second time hubby and I have come here with my sister and bil. There are many carts strolling around with delectable steamed hot baskets of dim sum. You can also order on a printed list what you would like. We had shrimp dumplings, pork dumpling, beef rice noodle roll, shrimp rice noodle roll, chicken feet, lop cheung bun, steamed pork bun, soya noodles, steamed spareribs, bean curd roll, fried sesame ball as well as egg custard tart. Everything was steaming hot and I especially enjoyed the crispy fried sesame ball and egg custard tart. Come early if you arrive on the weekend as it can get busy by noon! Service was manageable as it got busy as time went on.

No idea why this place is rated so low. They are very consistent and the food is the best Chinese in the east bay!

This place is where my family wants to have dimsum, it's been a while since we've been here. The owner had been changed as I heard but the food is still excellent and the prices are not bad. The important thing is the food is tasty and the service is great. We're hungry at lunch and the carts came out quickly, my kids had all the dishes they craved for and I had my chicken feet, I'm happy. Not sure why the ratings is low. For us, good food, good price, good service, clean restaurant, we're happy and this one to us, has it all. Although the parking lot is big but sometimes we have to go around the back to park.

Food is okay. It can satisfy you when you have a craving for tasty dim sum. However, the service is really horrible at this place. The first time I ordered a take-out here, I waited 45 minutes at the place after the time it is supposed to be ready. To make it worse, I was pretty much being ignored while waiting. Somehow the staff doesn't bother answering my questions about when the food will be done. I gave it another chance yesterday for another takeout. They didn't have one dish in my order and didn't bother telling me when I picked my food up. After I discovered one dish was missing and called them back, they did not want to refund me and asked me to bring my receipt back next time for a make-up dish. Not an acceptable answer. Not an acceptable service. I felt scammed.

Very disappointing service attitude when we asked the manager about the sales tax calculations before the discount, service charge calculated before discounted account and after sales tax. Food is mediocre, will not return nor recommend to anyone.