Dunkin' - Newark

Took forever to place an order at the drive-thru. The guy wasn?t the friendliest and asked me what I wanted. I was not greeted properly nor did he have my order correct because I had to ask him to repeat it. As I pulled through the drive thru, the ladyin the car directly in front of me started to yell at the employees and said that some lady was mean to her. The employee closedthe glass that you pay in and the lady(customer), tapped the glass and told them that was rude. It was too much for me towitness and I already had a bad experience so I drove off along with the car behind me. Dunkin please get it together, this is agreat location with so much potential but we need better customer service with people that care. Although, it?s convenient forme, I will not be returning.

Drive thru. They made the hot latte iced and gave us two completely incorrect donuts. Ordered glazed blueberry and chocolate glazed. Received two strawberry frosted. Has them correct the latte but didn't notice the donuts until pulling away. Unsure howthey managed to get the entire order wrong.

During the late-night shift, they should have donuts available between 11:00 PM and 12:00 AM. Overall, I would rate the food 3 out of 5.

The personal claimed that the bathroom was closed for the customers. I am with the peculiarities of 7-11 and Dunkin’ doughnut / management who claim that the bathroom is “out of service” just because they do not want to use the facilities to clean or pay customers. I refuse to give my dollar to the places that do business on these wise who go forward.

Drive thru. They made the hot latte iced and gave us two completely incorrect donuts. Ordered glazed blueberry and chocolate glazed. Received two strawberry frosted. Has them correct the latte but didn't notice the donuts until pulling away.Unsure how they managed to get the entire order wrong.