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Bidra med feedbackWent to watch a band play on the 21/12/23 the landlord Paul was extremely pleasant and very accommodating the clientele were all in good spirits a very nice and easy atmosphere will definitely visit again when in the area
We come in this pub now and again as it’s local, we were looking forward to seeing a local live band however we ended up witnessing a disabled lad sobbing as the landlord refused him a seat. All but a few tables were reserved. The poor lad had no choice to leave. It was absolutely disgusting. We then heard that they’d refused a seat to another elderly disabled lady too!! The so called locals came in at 8;45 and then started having a go at another man who was saying it was a disgrace that the lad had to leave. Their response: well the band shouldn’t have a following. Lovely people-not! Public house ? Seats should have been on a first come first served basis as is the case everywhere. But to actually approach a disabled lad and tell him he can’t sit there is surely against the law? Dispicable behaviour from the obnoxious landlord and so called ‘locals’ we will never visit this place again
I spoke to the landlord about our dissatisfaction, emphasizing our son's disabilities, but received a dismissive response. This lack of understanding and empathy was disappointing, especially considering that he claimed to have a disabled son himself. The safety concerns in case of an emergency were evident, and the landlord's poor attitude only made the situation worse. The Disability Discrimination Act emphasizes the need for reasonable adjustments to accommodate individuals with disabilities, and this establishment failed to meet that standard. We will not be returning to this restaurant, as the lack of consideration for new customers and focus solely on regulars was evident. It was not a welcoming experience, and the attitude of the landlord was unacceptable. It is essential for businesses to prioritize the well-being of all customers, including those with disabilities.
The service at this restaurant was absolutely terrible. They reserved seats for people when it should have been first come, first served. I have a disabled brother and they wouldn't let him sit down because the table was 'reserved'. I would never recommend this place.
I recently attended a concert at this restaurant, and the owner had set aside seats for all the regular customers. However, there were no chairs or tables available, and two disabled individuals were asked to move because their table was reserved. I would not recommend this place unless you happen to live nearby.